General

Bookings will only be accepted when One Cause has received full payment for the cost of the tickets plus any applicable charges. One Cause will notify you by email if we accept your booking no later than the day after your booking has been made. Every member of the audience must have a valid ticket to be permitted into the performance.
Members of the audience must arrive no later than 15 minutes before the scheduled start time of the event.
Management reserves the right to refuse entry.
Any disruptive or unacceptable behaviour likely to cause disruption or nuisance may result in management ejecting you from the venue. Smoking and Electronic cigarettes are not permitted in the venue.
Tickets must not be re-sold for profit or commercial gain or by any outlet other than One Cause. Failure to comply will make this ticket void. A booking fee is charged for buying tickets online to cover the costs of payment processing and ticketing platform fees.
All advertised performers are subject to change without notice. One Cause will endeavour to replace any advertised performers with equivalent performers but no refunds will be offered.
Once purchased, One Cause does not accept any cancellations and tickets cannot be transferred, exchanged, refunded or returned.
Bookings made through a ticketing agent are only considered valid upon receipt of a confirmation email from the agent. The agent's terms & conditions are also applicable.
If the event is rescheduled or cancelled, you will be notified by phone or email (using the contact details you provided during booking). For cancelled events, customers will be offered a refund.
Members of the audience consent to being photographed and/or filmed as members of the audience.
The venue's terms and conditions are also applicable.
The seating plan on booking is approximate and One Cause has taken all reasonable care to ensure it is as accurate as possible. We reserve the right to make modifications.

Liability

One Cause does not accept any liability for any losses or claims arising from any inability to access our website or any failure to complete a booking via the website.
One Cause does not accept liability for loss, damage or injury to any person or their property.
One Cause does not accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of the use of the website or the purchase of tickets from us.
All of these terms and conditions are governed by English Law and any disputes arising out of the purchase of ticket(s) for the event are subject to the exclusive jurisdiction of the English courts.